In danger now? Call 999. National Domestic Abuse Helpline, free 24 hours: 0808 2000 247
Product

Every part of the work, joined up.

From the first contact to move-on and the quarterly return, Safe Circle Pro follows the way domestic abuse services actually work, so nothing is typed twice.

Over-the-shoulder view of a support worker typing at a laptop on a wooden table, with a mug and notebook beside them.
Illustration of a team looking at a large dashboard with bar charts, case rows and a ring chart.
Caseload and case file

Know what needs you today.

The dashboard shows your caseload, overdue reviews and cases where risk is rising. The case file keeps the chronology, notes, tasks and documents together, with contact-safety information pinned at the top of every screen.

  • Do not call
  • Message-safe
  • Children
  • Pets
  • Interpreter
  • Accessibility needs
  • Wellbeing support
  • Chronology
Illustration of a figure standing on a set of rising steps.
Escalation assessments

Risk you can see changing.

Each assessment places the case at a stage on the escalation timeline, with the worker's reasons. Over time you see the direction of travel, not just the latest score.

  • Escalation assessment: five plain-English questions that walk the published homicide timeline
  • DASH-compatible scoring: our own scored questions and a configurable threshold, for MARAC and partners who work to a score
  • Professional judgement first: the worker's reasoning is recorded with every stage, and the score never overrides it
  • Escalation timeline mapping: every assessment plotted over time, so escalation between reviews is visible
  • Rising
  • Stable
  • Falling
  • Non-fatal strangulation flag
Illustration of a person walking along a winding path, past map markers, towards a lit doorway.
Safety planning

Safety plans a client can actually use.

Build the plan with the client, section by section, and export a plain-language version they can keep. Before anything is shared digitally, the app asks whether it's safe to do so.

  • Plain-language export for the client
  • Digital-sharing warning before anything leaves the system
  • Reviewed alongside every risk reassessment
Illustration of professionals from different agencies around a table.
Referral management

Nothing falls between agencies.

Every referral in one tracker: who it went to, when, what was shared and what came back. MARAC referrals and outcomes are captured as part of the case.

  • Police, children's services, housing, health and specialist services
  • MARAC threshold flagged from the assessment
  • Chase dates so responses don't go missing
Illustration of a network of people as circular nodes joined by lines, with one household group circled.
Relationship mapping

The people around the case, in one view.

Map the client, children, family, the person causing harm and the agencies involved, and record who is "personally connected" under the Domestic Abuse Act 2021. A list view sits alongside for accessibility and small screens.

  • Person
  • Child
  • Other person
  • Organisation
  • Personally connected
Abstract illustration of connected circular nodes, with two overlapping groups ringed.
Perpetrator matching

See when the same person causes harm across cases.

When a person causing harm appears in more than one case in your organisation, Safe Circle Pro raises a light-touch flag. The detail sits behind senior manager sign-off, and every view is logged.

  • Matched within your organisation
  • Needs sign-off and a data-sharing agreement
  • Patterns across victims that a single case file would miss
  • Senior sign-off before anyone sees the linked detail
  • No automated matching against other organisations. A check with another service is started by a person, under a data-sharing agreement
Illustration of a calm UK street with houses, trees, a bus and people walking.
Children as victims

Children are victims in their own right.

The Domestic Abuse Act 2021 recognises children who see, hear or experience the effects of abuse as victims themselves. Safe Circle Pro records them that way, not as a line on a parent's file.

  • Each child has their own record, linked to the family
  • Their own needs, safety considerations and outcomes
  • Referrals to children's services tracked alongside the case
  • Shown on the relationship map and in reporting
Illustration of an open notebook with a pen resting across it.
Documents and case presentation

From case file to finished document.

Create documents from what's already recorded, without retyping, and present a case to MARAC, supervision or a partner meeting without exposing what doesn't need to be seen.

  • Case summaries, chronologies and referral documents created from the case
  • Presentation mode masks names and addresses across the app in one click
  • Documents stored on the case, with every download logged
  • Documents
  • Presentation mode
  • Masked fields
Illustration of a grid of tiles in different fills and patterns, like a bingo board, with a small house above.
Bed management

Replace the whiteboard and the phone round.

Set up your own properties and units, then see them all on a live board. Each status has its own shape and label as well as colour. Bookings run from enquiry to hold, suitability check, placement and move-on.

  • Available
  • Held
  • Occupied
  • Void
  • Offline
  • Safeguarding built into the suitability check
  • Vacancies published to the national Routes to Support database
  • Refuge addresses visible only to staff who need them
Illustration of a ring chart, rising bars and a building with a tick.
Outcomes, boards and bids

The quarterly return in minutes, not weeks.

Outcomes are recorded in the flow of casework. One reporting engine turns them into board reports for trustees and bid packs for commissioners, so the figure in a bid always matches the figure the board saw.

  • Small numbers suppressed automatically, including figures that could be worked out by subtraction
  • Contract targets rated in words and colour: on track, close, off track
Full audit logging

Every decision evidenced.

Risk stage changes, suitability decisions, perpetrator links, data shares, sensitive-field reveals and document downloads all record who, when and why.

  • Corrections are recorded as new entries: nothing is silently edited
  • Ready for a Domestic Abuse Related Death Review, a complaint or an information governance audit
  • Audit history readable by the right people, never by trustees
Illustration of a magnifying glass over a field of dots, with one dot highlighted.
Get started

See it with your own caseload in mind

Open a demo of your own, full of invented cases, people and refuge units, ready in a few minutes. When you are ready, set up your organisation yourself: paid plans start with a 14-day free trial, and charities with 3 or fewer staff use it free.

Prefer to talk first? Send us a message and we reply within two working days.