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Supporting professionals. Protecting people.

Casework that keeps up with risk.

Safe Circle Pro is case management for UK domestic abuse services. Cases, escalating risk, safety plans, referrals, refuge beds and funder reporting in one calm, secure system, built for IDVAs, outreach and refuge teams.

14 days free, no card needed. Free for registered charities with 3 or fewer staff. See how it works or talk to us.

Risk tracked over time, not scored once Refuge addresses hidden by default
Illustration of a support worker at a laptop, surrounded by a circle of connected people representing partner agencies.
The problem

Services are running on whiteboards, spreadsheets and goodwill.

Most domestic abuse services hold their most sensitive work in tools that weren't made for it. The cost shows up as missed escalation, lost referrals and weeks spent on funder returns.

A support worker with her head in her hand at a desk covered in paper files, sticky notes and a desk phone.
TodayPaper, spreadsheets and a generic CRMRisk sits in an intake form. Referrals live in inboxes. Vacancies are on a whiteboard.
The same support worker sitting upright at a clear desk, working calmly on a laptop.
With Safe Circle ProOne clear view of every caseRecord once, and it flows to the risk picture, the referral log and the funder report.
  • Risk recorded, not trackedA score at intake, rarely revisited.
  • Referrals fall through gapsMARAC, police, housing: each in a different place.
  • Vacancies on a whiteboardThe national picture updated late, by hand.
  • Reporting takes weeksOutcomes re-keyed from notes every quarter.
  • Confidentiality by trustEveryone with a login can see everything.
Everything in one place

Everything a domestic abuse service needs, in one system.

Built around the IDVA, the outreach worker and the refuge support worker, then the team leader, the manager and the funder.

Escalation assessments

Five plain-English questions place a case at a stage on the escalation timeline, with reasons.

DASH-compatible scoring

A scored assessment in our own words, for MARAC and partners who still work to scored thresholds.

Professional judgement

The worker's reasoning is recorded and leads. No number overrides it.

Escalation timeline mapping

See every assessment over time and whether risk is rising, stable or falling.

Perpetrator matching

The same person causing harm, flagged across cases, with the detail behind senior sign-off.

Relationship mapping

Everyone around a case and how they connect, including who is "personally connected".

Children as victims

Children recorded as victims in their own right, with their own needs, referrals and outcomes.

Safety planning

Plans built with the client and exported in plain language they can keep.

Referral management

Every referral, MARAC included: who it went to, when, and what came back.

Outcome tracking

Outcomes recorded during the work, at the start, during, at the end and after support.

Documents and case presentation

Create case documents and present a case at MARAC or supervision with names masked.

Full audit logging

Who saw, changed or shared what, when and why, for every consequential action.

Trustee and board reporting

Publish anonymised board reports to a read-only trustee portal.

Bid writing support

Bid packs for commissioners and funders, with figures that match what the board saw.

Caseload dashboard

Overdue reviews, rising risk and your sign-off queue at a glance.

Bed management

A live board of every refuge unit, with bookings from enquiry to move-on.

Risk as a journey, not a number

See where a case sits on the escalation timeline.

Five plain-English questions walk the worker through the published eight-stage homicide timeline and place the case at a stage, with reasons. No tick-box total decides it for them.

  1. Stage 1History
  2. Stage 2Early relationship
  3. Stage 3Controlling relationship
  4. Stage 4Trigger
  5. Stage 5Escalation
  6. Stage 6Change in thinking
  7. Stage 7Planning

A stage is a position, never a verdict. We never show a case as "safe". Every stage carries its number, its name and a distinct shape, so nothing depends on colour alone.

Illustration of professionals including a police officer, health and housing staff seated around a round table, joined by thin lines.
Multi-agency by design

Ready for MARAC, and for everyone around the table.

Track referrals to police, children's services, housing and health, capture MARAC outcomes, and evidence every decision with who, when and why.

  • One tracker for every referral and its response
  • MARAC threshold flagged from the assessment
  • Perpetrator matching across your cases, behind senior sign-off
  • Case presentation mode for MARAC, with names and addresses masked
Security and confidentiality

Confidentiality enforced by the software, not by trust.

  • Restricted addressesRefuge locations hidden from anyone without explicit permission.
  • Masked by defaultSensitive fields stay hidden until revealed, and every reveal is logged.
  • Presentation modeMask names and addresses across the app before you share a screen.
  • Full audit trailWho did what, when and why, for every consequential action.
  • Controlled linkingNo automated matching across organisations. Ever.
  • UK data residencyPrimary and backup storage in UK regions, isolated per organisation.
Get started

See it with your own caseload in mind

Open a demo of your own, full of invented cases, people and refuge units, ready in a few minutes. When you are ready, set up your organisation yourself: paid plans start with a 14-day free trial, and charities with 3 or fewer staff use it free.

Prefer to talk first? Send us a message and we reply within two working days.